![]() Q-Lab Corporation is a global leader in providing material durability testing products. Comprehensive benefits: Health, Prescription, and Life.Excellent compensation package including year-end bonus and company-funded retirement plan.A Northeast Ohio Top Workplace environment – 7 years running!.Beautiful corporate headquarters conveniently located off I-90 in Westlake, Ohio.Willing to do whatever it takes to help the company win! Present technical concepts in a way that’s understandable to non-technical users. Clear verbal and written communication skills.Draws on and applies ideas from past experience, internet knowledge sources, co-workers, and vendors. Able to resolve new and difficult issues with systems. Strong desire to provide high quality customer service to our users.Working knowledge of Active Directory, Exchange, Microsoft SQL, Hyper-V, and IIS administration and troubleshooting. #Qlab westlake windows#3+ years’ experience as an administrator responsible for corporate Windows Server systems.5+ years’ experience supporting end users in a Microsoft Windows / Microsoft Office environment.Positive attitude, energetic, tackles tasks with a sense of urgency.Required Experience, Skills, and Qualities: Rarely (0-2x per year) travel to other Q-Lab offices.Works outside of normal business hours / on weekends as necessary to accomplish tasks that would be highly disruptive to operations, and to respond to emergencies.Identify issue patterns, determine root cause, and implement fixes to improve overall reliability.Share knowledge and help other IT staff, accepting escalations as necessary.Work with vendors to purchase, implement, and maintain equipment and services.Solve complex workstation / server problems quickly and with expertise. ![]() Resolve issues effectively and efficiently so that users can be as productive as possible.
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